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Retailers are expected to deploy AI to enhance operational efficiencies, help upskill employees and improve job satisfaction, analysts say.
January 14, 2025
By: Lianna Albrizio
Associate Editor
More than eight out of 10 retailers plan to increase their use of automation and artificial intelligence (AI) across its operations to adapt to changing consumer behaviors, enhance employee skills and improve efficiency for shoppers, per a new AI in Retail Survey conducted by Honeywell. Honeywell commissioned Wakefield Research to conduct the Honeywell Retail Executives Survey and the Honeywell Retail Consumers Survey. These were Omnibus surveys polling individuals from Dec. 2-8, 2024 using a...
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